Technology doesn't have to be frustrating.
I'm Jack, a local tech professional who loves to help. I'll do my best to help you solve whatever
tech problem you have, in plain English. I strive to make your technology work for you, in a clear
and understandable way.
Services
Phones & Tablets
- Setting up a new phone or tablet
- Moving contacts, photos, apps & other data
- Installing & updating apps
- Troubleshooting
Computers & Laptops
- General troubleshooting & slowness
- Malware removal
- Printer setup & problems
- WiFi connection issues
- Organization & decluttering
Email & Communication
- Email setup & organization
- Spam & clutter cleanup
- Setup video calls
- Social media setup & basics
Photos & Documents
- Photo printing & organization
- Scanning physical photos & papers
- Saving documents digitally
- Setting up automatic backups
TV & Streaming
- Smart TV & streaming setup (Netflix, Hulu, Prime, HBO)
- TV Issues (sound, color, remote control)
Safety & Scam Protection
- Recognizing phishing & scam calls
- Password management
- Manage online privacy
- Removing suspicious software
Dont see what you're looking for? Give me a call and we can work through it!
About
I am a recently graduated computer science student, passionate about helping others.
I have experience working through all kinds of tech problems. I know first hand how frustrating these problems can be. It's been my mission to make technology easier to use for everyone.
I hope to solve any tech issues you have in a kind, patient, and understandable way.
Whatever the problem, I'm sure I can help fix it.
Location
I am based in Wilmington, Delaware and serve the surrounding areas.
I will come to you, anywhere in New Castle County, or the Greater Philadelphia area.
All appointments are in person.
Pricing
I charge a flat rate of $35 for a visit - whatever the problem.
An additional $25 is charged per hour after the first hour.
If you give a call, I can estimate how long your issue will take to solve; most problems are solved within an hour or less!
No technical jargon, no rushing. Just honest help from someone who cares.
Click here to find me on facebook!Book an Appointment
Fill out the form below and I'll get back to you as soon as possible.